Problem with Password reset

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PK17
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Problem with Password reset

Post by PK17 »

I recently forgot my password so i had to reset it. I access the forums constantly from my phone (Motorola Droid 4, Android ver: 4.0) I managed to go through the process then when i got my new password I tried to log in. Of course i had been trying to remember my password before going through the "Forgot my Password" process so it now wanted me to answer a Captcha (Enter the words you see here to make sure your not a robot). I tried it once, got it wrong, second time got it wrong. Now as you could imagine by the 50th Captcha i was ready to pull my hair out. I tried off and on for a few weeks thinking it was just a problem with the Captcha system the site works with. This morning i tried about 5 more times and still nothing. So i decided to get on the desktop and try it. First attempt was smooth sailing, although it did not require the Captcha this time. So I now assume it was either my phone or the Captcha system. However, I do not wish to test this on the desktop now in case it is the Captcha system as i want to access the forum.

Just checked my phone to see if anything changed. Did not ask for a Captcha this time and I logged in with no issues. So as I hoped I fixed my problem, but i feel you guys should be aware of the situation.

Again, it could have just been me missing something but Im pretty sure it is the Captcha.
Take a stop by my game thread for some forum fun!!!

http://andorstrail.com/viewtopic.php?f=9&t=4577
Pyrizzle
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Re: Problem with Password reset

Post by Pyrizzle »

Thank you for taking the time to post this and letting us know. We will look into this and double check to be sure that the Captcha system is working properly.

I hate those Captcha things, I always have a heck of a time with them. lol

Happy hunting and thanks again for giving us this heads up.

-Pyrizzle
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nyktos
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Re: Problem with Password reset

Post by nyktos »

Pyrizzle wrote:I hate those Captcha things, I always have a heck of a time with them. lol
it's because you're part "bot"

:lol:

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sdevaney
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Re: Problem with Password reset

Post by sdevaney »

So captcha on phone is causing issues but not on a desktop?

Anyone else having issues with the captcha on either mobile or desktop?
Pyrizzle
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Re: Problem with Password reset

Post by Pyrizzle »

sdevaney wrote:So captcha on phone is causing issues but not on a desktop?

Anyone else having issues with the captcha on either mobile or desktop?
Not me... well no problems besides the normal ones i have. lol

**robot voice** I am Pyro... insert fire.
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Player Name:Pyro
Lvl:24XP:244KAP:2/10HP:80AC: 189%AD:13-21CHS:-6CM: 0BC: 20%DR:2
IF:2Reg:2FSDW:1

May Elythara bless you and light your path!

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Mino
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Re: Problem with Password reset

Post by Mino »

sdevaney wrote:So captcha on phone is causing issues but not on a desktop?

Anyone else having issues with the captcha on either mobile or desktop?
Not with this site but I have experienced problems with captcha on my phone for other things, including Google. Maybe it's just a little harder to read on the smaller screen?
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Fire7051
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Re: Problem with Password reset

Post by Fire7051 »

Pyrizzle wrote:
**robot voice** I am Pyro... insert fire.
*ahem* :shock: I am gonna step out of this one..... :oops:
Give a man a fish and he will eat for a day. Teach a man to fish and he will eat for a lifetime.
Give a man a fire and he will be warm for a day. Set a man on fire and he will be warm for the rest of his life.
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Re: Problem with Password reset

Post by Pyrizzle »

Lol not you buddy.

No problems here.
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Player Name:Pyro
Lvl:24XP:244KAP:2/10HP:80AC: 189%AD:13-21CHS:-6CM: 0BC: 20%DR:2
IF:2Reg:2FSDW:1

May Elythara bless you and light your path!

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slayer
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Re: Problem with Password reset

Post by slayer »

I've had problems with captcha on my phone before, this site and others.
slayer

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